Privacy Policy

Last updated: December 2024

1. Introduction

ClipitSG B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website clipitsg.top, use our services, or interact with us.

We are a Netherlands-based company (Registration Number: 12593215, VAT Number: NL603148250B02) and comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

2. Data Controller Information

Company: ClipitSG B.V.

Address: Marktplein 268, 5691 FD Eindhoven, North Brabant, Netherlands

Email: [email protected]

Phone: +31 409441719

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number)
  • Fitness and health information relevant to class participation
  • Payment and billing information
  • Class booking and attendance records
  • Emergency contact information
  • Communication preferences

3.2 Technical Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To provide dance fitness classes, manage bookings, and process payments
  • Communication: To respond to inquiries, send class updates, and provide customer support
  • Safety: To ensure participant safety and emergency contact purposes
  • Legal Compliance: To comply with legal obligations and tax requirements
  • Marketing: To send promotional materials about our classes and services (with your consent)
  • Website Improvement: To analyze website usage and improve user experience

5. Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To fulfill our obligations under service agreements
  • Legitimate Interests: For business operations, safety, and service improvement
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, IT service providers, and other business partners
  • Legal Authorities: When required by law or to protect our legal rights
  • Emergency Services: In case of medical emergencies during classes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal data for the following periods:

  • Active Members: For the duration of your membership plus 1 year
  • Former Members: Up to 7 years for legal and tax compliance
  • Website Analytics: Up to 26 months
  • Marketing Data: Until you withdraw consent or 3 years of inactivity

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (right to be forgotten)
  • Restriction: Request limitation of data processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for marketing or cookies

To exercise these rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. For detailed information about our use of cookies, please see our Cookie Policy.

12. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Complaints and Supervisory Authority

If you have concerns about our data processing practices, please contact us first. If you're not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens

Postbus 93374

2509 AJ Den Haag, Netherlands

Website: autoriteitpersoonsgegevens.nl

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

ClipitSG B.V.

Marktplein 268, 5691 FD Eindhoven, Netherlands

Email: [email protected]

Phone: +31 409441719